Join Australia’s #1 Care Communication SaaS Platform
We deliver ~25% of the industry’s statements, with ready-to-go, compliant templates, add branding & messaging to speak directly to your clients.
Be ready for the transition on Nov 1st.
Designed to help care providers meet Support at Home Statement requirements under the new Aged Care Act.
What you’ll gain
- Clear guidance on new requirements and compliance updates
- Insights into Airdocs’ updated model template and how it supports your needs
- Findings and insights from the initial S@H Statement pilot rollout
- A transparent look at the current rollout status and next steps
- Practical advice to prepare for November changes
- You’ll walk away with clear next steps and a practical understanding of how to stay compliant
Who should attend?
- Home Care providers preparing for the Support at Home transition
- Compliance, Operations, Finance, Marketing & IT teams
- New providers or current Airdocs clients looking to stay ahead
Support at Home Statement: more than compliance, a path to streamlined operations
With Support at Home, you’re not just meeting compliance, you’re streamlining your operations, improving client experiences, and future-proofing your care business.
- Reducing risk: with audit-ready, aligned statements
- Saving time: automation replaces hours of manual work
- Improving client experience: clearer statements mean fewer questions
- Strengthening your brand: professional, consistent communications
- Future-proofing your operations: One platform for all client communication
“This isn’t just a template, it’s a smarter way to run your business.”
Your ready-to-use Support at Home Statement template
We know you don’t have time to reinvent the wheel, that’s why we’ve made this simple.
Airdocs has a ready-to-use Support at Home Monthly Statement template that meets the latest Australian Government requirements. All that’s left is to add your organisation’s branding & messaging to make it yours & speak directly to your clients.
What’s included in the Support at Home Statement template. The statement is built to meet the full government checklist. No guesswork required.
- Budget available for the quarter
- Budget available at the start of the month
- Budget remaining at the end of the month
- Name and amount of any supplements
- Rolled over unspent funds from the previous quarter
- Variations or refunds due to missed services or corrections
- List of each service or item delivered during the month
- Price of each service/item
- Contribution amount per service or item
- Total contribution amount for the month
- Government subsidy claimed per service or item
- Units/hours delivered per service or item
- Name of supplier for third-party services or items
- Unspent participant fee amount (provider held)
- HCP Commonwealth unspent funds amount (if applicable)
- Date the service/item was delivered
- Budget available for the quarter
- Contribution amount per service or item
- Budget available at the start of the month
- Total contribution amount for the month
- Budget remaining at the end of the month
- Government subsidy claimed per service or item
- Name and amount of any supplements
- Units/hours delivered per service or item
- Rolled over unspent funds from the previous quarter
- Name of supplier for third-party services or items
- Variations or refunds due to missed services or corrections
- Unspent participant fee amount (provider held)
- List of each service or item delivered during the month
- HCP Commonwealth unspent funds amount (if applicable)
- Price of each service/item
- Date the service/item was delivered
What our customers say
We assist Care Providers like you in key areas of customer communications. Here are some ways we can help.
- Send compliant, accurate monthly statements under Support at Home
- Make statements easy for clients and families to understand
- Stay up to date with changing aged care regulations
- Deliver communications in different ways (email, post, portal, SMS)
- Deliver statements to clients and their nominated representatives
- Handle statements, agreements and schedules in one place
- Prove delivery and stay audit-ready
- Avoid overloading your internal team
- Access a flexible solution regardless of your size or budget
- We build statements aligned with government templates and evolving requirements
- We transform data into clear, legible and accessible communications
- In response to updates from the Department and Services Australia, we proactively plan ahead to easily implement any required changes.
- Our platform supports multi-channel delivery tailored to client preferences
- We support multi-contact delivery, ensuring the right people receive the right client communications
- One centralised SaaS platform to manage all client communications
- Communications tracking, proof of delivery, reporting dashboard and downloadable reports to remain audit-ready
- Automate the entire process, reducing manual work and errors
- Subscription pricing means you only pay for what you need — scalable for all organisations
- Send compliant, accurate monthly statements under Support at Home
- We build statements aligned with government templates and evolving requirements
- Make statements easy for clients and families to understand
- We transform data into clear, legible and accessible communications
- Stay up to date with changing aged care regulations
- In response to updates from the Department and Services Australia, we proactively plan ahead to easily implement any required changes.
- Deliver communications in different ways (email, post, portal, SMS)
- Our platform supports multi-channel delivery tailored to client preferences
- Deliver statements to clients and their nominated representatives
- We support multi-contact delivery, ensuring the right people receive the right client communications
- Handle statements, agreements and schedules in one place
- One centralised SaaS platform to manage all client communications
- Prove delivery and stay audit-ready
- Communications tracking, proof of delivery, reporting dashboard and downloadable reports to remain audit-ready
- Avoid overloading your internal team
- Automate the entire process, reducing manual work and errors
- Access a flexible solution regardless of your size or budget
- Subscription pricing means you only pay for what you need — scalable for all organisations
Event details
Complimentary webinar: prepare for the Support at Home monthly statement transition.
Australia’s #1 Care Communication SaaS Platform is back with a focused webinar designed for care providers navigating the Support at Home transition under the new Aged Care Act.
This no-cost, high-value webinar is tailored to the needs of care providers, offering practical insights and actionable steps to manage personalised customer communications with confidence.
Date: August 13th, 2025
Time: 12:00 – 13:00 GMT+10
Cost: Free
Speakers: John Anderson – with over 40 years of technology experience and a deep understanding of the Australian care sector, John leads the Airdocs’ Services & Support team, helping care providers in compliance requirements.
Be ready for the transition on Nov 1st.
Designed to help care providers meet Support at Home Statement requirements under the new Aged Care Act.
What you’ll gain
- Clear guidance on new requirements and compliance updates
- Insights into Airdocs’ updated model template and how it supports your needs
- Findings and insights from the initial S@H Statement pilot rollout
- A transparent look at the current rollout status and next steps
- Practical advice to prepare for November changes
- You’ll walk away with clear next steps and a practical understanding of how to stay compliant
Who should attend?
- Home Care providers preparing for the Support at Home transition
- Compliance, Operations, Finance, Marketing & IT teams
- New providers or current Airdocs clients looking to stay ahead
Support at Home Statement: more than compliance, a path to streamlined operations
With Support at Home, you’re not just meeting compliance, you’re streamlining your operations, improving client experiences, and future-proofing your care business.
- Reducing risk: with audit-ready, aligned statements
- Saving time: automation replaces hours of manual work
- Improving client experience: clearer statements mean fewer questions
- Strengthening your brand: professional, consistent communications
- Future-proofing your operations: One platform for all client communication
“This isn’t just a template, it’s a smarter way to run your business.”
Your ready-to-use Support at Home Statement template
We know you don’t have time to reinvent the wheel, that’s why we’ve made this simple.
Airdocs has a ready-to-use Support at Home Monthly Statement template that meets the latest Australian Government requirements. All that’s left is to add your organisation’s branding & messaging to make it yours & speak directly to your clients.
What’s included in the Support at Home Statement template. The statement is built to meet the full government checklist. No guesswork required.
- Budget available for the quarter
- Budget available at the start of the month
- Budget remaining at the end of the month
- Name and amount of any supplements
- Rolled over unspent funds from the previous quarter
- Variations or refunds due to missed services or corrections
- List of each service or item delivered during the month
- Price of each service/item
- Contribution amount per service or item
- Total contribution amount for the month
- Government subsidy claimed per service or item
- Units/hours delivered per service or item
- Name of supplier for third-party services or items
- Unspent participant fee amount (provider held)
- HCP Commonwealth unspent funds amount (if applicable)
- Date the service/item was delivered
- Budget available for the quarter
- Contribution amount per service or item
- Budget available at the start of the month
- Total contribution amount for the month
- Budget remaining at the end of the month
- Government subsidy claimed per service or item
- Name and amount of any supplements
- Units/hours delivered per service or item
- Rolled over unspent funds from the previous quarter
- Name of supplier for third-party services or items
- Variations or refunds due to missed services or corrections
- Unspent participant fee amount (provider held)
- List of each service or item delivered during the month
- HCP Commonwealth unspent funds amount (if applicable)
- Price of each service/item
- Date the service/item was delivered
What our customers say
We assist Care Providers like you in key areas of customer communications. Here are some ways we can help.
- Send compliant, accurate monthly statements under Support at Home
- Make statements easy for clients and families to understand
- Stay up to date with changing aged care regulations
- Deliver communications in different ways (email, post, portal, SMS)
- Deliver statements to clients and their nominated representatives
- Handle statements, agreements and schedules in one place
- Prove delivery and stay audit-ready
- Avoid overloading your internal team
- Access a flexible solution regardless of your size or budget
- We build statements aligned with government templates and evolving requirements
- We transform data into clear, legible and accessible communications
- In response to updates from the Department and Services Australia, we proactively plan ahead to easily implement any required changes.
- Our platform supports multi-channel delivery tailored to client preferences
- We support multi-contact delivery, ensuring the right people receive the right client communications
- One centralised SaaS platform to manage all client communications
- Communications tracking, proof of delivery, reporting dashboard and downloadable reports to remain audit-ready
- Automate the entire process, reducing manual work and errors
- Subscription pricing means you only pay for what you need — scalable for all organisations
- Send compliant, accurate monthly statements under Support at Home
- We build statements aligned with government templates and evolving requirements
- Make statements easy for clients and families to understand
- We transform data into clear, legible and accessible communications
- Stay up to date with changing aged care regulations
- In response to updates from the Department and Services Australia, we proactively plan ahead to easily implement any required changes.
- Deliver communications in different ways (email, post, portal, SMS)
- Our platform supports multi-channel delivery tailored to client preferences
- Deliver statements to clients and their nominated representatives
- We support multi-contact delivery, ensuring the right people receive the right client communications
- Handle statements, agreements and schedules in one place
- One centralised SaaS platform to manage all client communications
- Prove delivery and stay audit-ready
- Communications tracking, proof of delivery, reporting dashboard and downloadable reports to remain audit-ready
- Avoid overloading your internal team
- Automate the entire process, reducing manual work and errors
- Access a flexible solution regardless of your size or budget
- Subscription pricing means you only pay for what you need — scalable for all organisations
Event details
Complimentary webinar: prepare for the Support at Home monthly statement transition.
Australia’s #1 Care Communication SaaS Platform is back with a focused webinar designed for care providers navigating the Support at Home transition under the new Aged Care Act.
This no-cost, high-value webinar is tailored to the needs of care providers, offering practical insights and actionable steps to manage personalised customer communications with confidence.
Date: August 13th, 2025
Time: 12:00 – 13:00 GMT+10
Cost: Free
Speakers: John Anderson – with over 40 years of technology experience and a deep understanding of the Australian care sector, John leads the Airdocs’ Services & Support team, helping care providers in compliance requirements.
Built for Care Providers like you
Airdocs is committed to helping your business send highly personalised, and targeted multi-channel client correspondence every time.
We make it simple to automate and manage the delivery of documents to your entire client base. You can send targeted communications digitally or by post, whichever your clients prefer
A Platform to help all businesses
All your email, SMS, and postal communications handled in one place. Track customer communications and ensure the best service is provided to your customers.
Faster revenue growth
- Acquire more customers
- Simplify the customer processes
- Get important information to the customer
Saved Labour Costs
- Save time on internal processes
- Free up staff time
- Reduce overall operational costs
Better retention
- Create lifetime customers
- Capitalise on market trends
- Reduce cancellations due to poor customer experience
Manage all your communications using one centralised platform
See how Airdocs can simplify your workflow and enhance customer communications. Contact Us
Airdocs dashboards are a powerful functionality of the platform that provide a consolidated, real-time view of customer communication data in a visually engaging and easily accessible format.
Your customers are different and may want to be communicated with differently. Some may want to receive message and documents electronically, others may favour traditional mail.
Businesses and organisations need to consider a range of security measures. The Airdocs Clever Correspondence Platform has been architected, designed and developed with security front of mind.
Flexible data and system integration for applications offers numerous benefits that enhance the overall efficiency, scalability, and reliability of the cloud-based systems.
Airdocs CCM user-interface is simple and easy-to-use, enabling your team to maximise their full potential. This cloud-based customer communication management tool helps users compose, review & send documents to clients quickly and securely.
By sharing data and real-time communication, the platform supports teams to work together smoothly across business areas to provide quality and efficient customer communications.
As featured in Aspire Leaderboard
Rated 9 out of 10 by target clients
See Our Clients
Get started with a demo from an Airdocs representative
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.
- Tick all boxes: compliance, tracking, archives
- Safely customise documents on the fly
- Digitally sign all correspondence
- Make customers feel special
- Accessibility for the visually impaired
