The Leading Omnichannel Customer Communications Management Platform

Solve Your Customer Communication Problems With One Platform

As featured in Aspire Logo Rated 9/10
Featured News

Proud Winners of DXC Technology’s 2023 DXC Invitational!

We’re excited to share that Airdocs has won the DXC Invitational event at the UTS campus! This achievement marks a significant milestone for our team.

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Manage all your communications using one centralised platform

Manage everything from email, SMS, chat, and social media messages, all in one place. Track conversations, respond to messages, and collaborate with your team to ensure that your customers receive the best possible service.

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Correspondence

CCM Clever Agreements and Contracts

Agreements

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Letters

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Delivery

Customer Communication Management Chat Icon

SMS

Customer Communication Management Cloud Icon

Cloud

It’s so simple with Airdocs

Clever Correspondence

Making clients feel special is easier than you think. Personalised, targeted communications and a choice in how they’re received, digitally or by post. Most businesses fail to live up to expectations because their communications can be laborious, time consuming and costly to get right. This is solved with our customer communication management software.

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So much more than words

Agreements

Experience what it means to automate and control the entire process of generating, customising, delivering and maintaining every legal agreement you have with your customers. Make the operation simple with our customer experience management platform.

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The simple way to create letters on the fly

Letters

Experience what it means to simply create a letter and distribute it via your channel of choice from your own workstation, with full brand consistency. With our customer communication management software ‘Clever Letters’ at your fingertips, you can send priority communication on the fly when you need it most.

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Automated delivery intelligence

Delivery

With Clever Delivery you can design rule-based alternate delivery channels when the client’s preferred delivery channel fails, for example an incorrect email address or full mailbox. Automate the process with omnichannel customer communication exerpeince software.

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A simpler, better, faster and more manageable interface

SMS

Clever SMS is a solution that revolutionises two-way interactions between your business’s frontline team and customers in a meaningful and efficient manner.

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The ultimate cloud experience with Airdocs’ SaaS solution

Cloud

Enjoy the luxury of affordability, flexibility, easy upgrades, and standardisation. Perfect for businesses of all sizes, Airdocs keeps your branding consistent while providing effortless access to a customer communication management platform all in a one-stop.

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What Airdocs Can do

A Platform to Help All Businesses

Manage everything from email, SMS, chat, and social media messages, all in one place. Track conversations, respond to messages, and collaborate with your team to ensure that your customers receive the best possible service.

Faster Revenue Growth
  • Acquire more customers
  • Simplify the customer processes
  • Get important information to the customer
Saved Labour Costs
  • Save time on internal processes
  • Free up staff time
  • Reduce overall operational costs
Better Retention
  • Create lifetime customers
  • Capitalise on market trends
  • Reduce cancellations due to poor customer experience

The #1 Platform for Omnichannel Communications

Sound familiar? Never hear these statements again
It’s so hard to get these agreements signed
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It takes so much time managing all my communications
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Managing all my communications is so expensive
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It’s so irritating how messages aren’t going through
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It’s so hard to organise all my communications
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Airdocs Provides Solutions to All Your Communications Troubles
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Digitally sign all agreements
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Reach clients on any platform or channel
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Create personlised communications using data
Green Market Assets
Turn communications into marketing assets
Green Forward
Eliminate timely processes of sending communications
Green Brand Consistency
Brand consistency across all communications
Green Compliance
Tick all compliance requirements
Green Reduce Cost
Reduce costs associated with client correspondence
Testimonials

What Our Customers Say

Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.

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“With Airdocs, it’s not just a one-way street where we provide requirements and they do the work for us. They give us helpful recommendations, insights and clarity to think about what’s next for our business and how we can continue to improve our offering.”

Kit Tong Marketing Technology Manager
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Kit Tong Marketing Technology Manager
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“When you engage with Airdocs it’s a conversation about you. What you’re trying to do and how they can best serve you. It’s about ‘How can we help?’ and ‘Let’s find a way.’ It’s energetic and always solution focused.”

Meni Kritikos Managing Director
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Meni Kritikos Managing Director
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“They were integral to the creation of our new statement, to us being able to show clients that their money matters and can make a difference in the world.”

Sandip Pinnawalage Head of Product
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Sandip Pinnawalage Head of Product
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“We’ve saved tens of thousands of dollars in administrative costs alone, not to mention that Airdocs makes our brand look better.”

Lee Grunberg President & CEO
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Lee Grunberg President & CEO
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“Airdocs’ Clever Correspondence platform does not feel like a bunch of cobbled together products like other, more traditional vendors in the CCM space. It had been designed with organisations like ours in mind: to make it simple for us to create and deliver mass communications, customised to each person, and sent according to preference (e.g., digitally or in print).”

Jerome Barrientos Chief Technology Officer
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Jerome Barrientos Chief Technology Officer
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“How we produce our annual member statements has changed completely for the better. Airdocs has opened our eyes to the different things we could do with our data and solved some of our data issues.”

Morgana Prior General Manager: Brand, Marketing & Communication
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Morgana Prior General Manager: Brand, Marketing & Communication
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“With Airdocs, we’ve a very supportive provider. They have capable people with extensive experience, as well as great ideas and cool tech. Our implementation was best-in-class.”

Zvonko Balic Chief Technology Officer
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Zvonko Balic Chief Technology Officer
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“The new DocuSign and Airdocs system means we can create and complete agreements in-person now, rather than printing all the documents out and taking them home.”

Kristina Testore Business Improvement
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Kristina Testore Business Improvement
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About Airdocs

Leveraging years of experience in business communications

Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.

Airdocs is committed to help your business manage outstanding, highly personalised & targeted multi-channel client correspondence, making your clients feel special.

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Contact Us
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Get started with a demo from an Airdocs representative

Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.

  • Tick all boxes: compliance, tracking, archives
  • Safely customise documents on the fly
  • Digitally sign all correspondence
  • Make customers feel special
  • Accessibility for the visually impaired
Book a demo
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