The Leading Omnichannel Customer Communications Management Platform
Solve Your Customer Communication Problems With One Platform
Nominated for the BridgePoint Group Innovation Awards 2024
We are thrilled to announce that Airdocs has been nominated for the BridgePoint Group Innovation Awards 2024.
Manage all your communications using one centralised platform
Manage everything from email, SMS, chat, and social media messages, all in one place. Track conversations, respond to messages, and collaborate with your team to ensure that your customers receive the best possible service.
Correspondence
Agreements
Letters
Delivery
SMS
Cloud
Clever Correspondence
Making clients feel special is easier than you think. Personalised, targeted communications and a choice in how they’re received, digitally or by post. Most businesses fail to live up to expectations because their communications can be laborious, time consuming and costly to get right. This is solved with our customer communication management software.
Agreements
Experience what it means to automate and control the entire process of generating, customising, delivering and maintaining every legal agreement you have with your customers. Make the operation simple with our customer experience management platform.
Letters
Experience what it means to simply create a letter and distribute it via your channel of choice from your own workstation, with full brand consistency. With our customer communication management software ‘Clever Letters’ at your fingertips, you can send priority communication on the fly when you need it most.
Delivery
With Clever Delivery you can design rule-based alternate delivery channels when the client’s preferred delivery channel fails, for example an incorrect email address or full mailbox. Automate the process with omnichannel customer communication exerpeince software.
SMS
Clever SMS is a solution that revolutionises two-way interactions between your business’s frontline team and customers in a meaningful and efficient manner.
Cloud
Enjoy the luxury of affordability, flexibility, easy upgrades, and standardisation. Perfect for businesses of all sizes, Airdocs keeps your branding consistent while providing effortless access to a customer communication management platform all in a one-stop.
A Platform to Help All Businesses
Manage everything from email, SMS, chat, and social media messages, all in one place. Track conversations, respond to messages, and collaborate with your team to ensure that your customers receive the best possible service.
- Acquire more customers
- Simplify the customer processes
- Get important information to the customer
- Save time on internal processes
- Free up staff time
- Reduce overall operational costs
- Create lifetime customers
- Capitalise on market trends
- Reduce cancellations due to poor customer experience
The #1 Platform for Omnichannel Communications
What Our Customers Say
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.
“With Airdocs, it’s not just a one-way street where we provide requirements and they do the work for us. They give us helpful recommendations, insights and clarity to think about what’s next for our business and how we can continue to improve our offering.”
“When you engage with Airdocs it’s a conversation about you. What you’re trying to do and how they can best serve you. It’s about ‘How can we help?’ and ‘Let’s find a way.’ It’s energetic and always solution focused.”
“They were integral to the creation of our new statement, to us being able to show clients that their money matters and can make a difference in the world.”
“We’ve saved tens of thousands of dollars in administrative costs alone, not to mention that Airdocs makes our brand look better.”
“Airdocs’ Clever Correspondence platform does not feel like a bunch of cobbled together products like other, more traditional vendors in the CCM space. It had been designed with organisations like ours in mind: to make it simple for us to create and deliver mass communications, customised to each person, and sent according to preference (e.g., digitally or in print).”
“How we produce our annual member statements has changed completely for the better. Airdocs has opened our eyes to the different things we could do with our data and solved some of our data issues.”
“With Airdocs, we’ve a very supportive provider. They have capable people with extensive experience, as well as great ideas and cool tech. Our implementation was best-in-class.”
“The new DocuSign and Airdocs system means we can create and complete agreements in-person now, rather than printing all the documents out and taking them home.”
As featured in Aspire Leaderboard
Rated 9 out of 10 by target clients
See Our ClientsLeveraging years of experience in business communications
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.
Airdocs is committed to help your business manage outstanding, highly personalised & targeted multi-channel client correspondence, making your clients feel special.
Get started with a demo from an Airdocs representative
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.
- Tick all boxes: compliance, tracking, archives
- Safely customise documents on the fly
- Digitally sign all correspondence
- Make customers feel special
- Accessibility for the visually impaired
