Trends
Most businesses fail to live up to expectations because Customer Communication Management (CCM) can be laborious, time consuming and costly to get right.
Contact us• Manage and store customer responses in a centralised system
• User-friendly and intuitive platform that requires minimal technical expertise
• Reduce internal manual processes so your frontline team can focus on what matters
• Overall improved customer experience
• Improved efficiency: automates the process of sending & receiving customer messages, saving time and effort for your frontline team. It eliminates the need for manual communication and streamlines the customer service process.
• This instant communication capability enables faster problem resolution, reduces response times, and enhances overall customer satisfaction.
• Activity dashboard
• Activity tracking
• Alerts / notifications
• Appointment scheduling
• Automated responses
• Batch communications
• Conversation tracking
• Message personalisation
• Real-time correspondence
• Reminders
Empower Your Customer Interactions with Clever SMS
In the rapidly evolving digital landscape, Airdocs’ Clever SMS stands out as a vital tool for businesses aiming to strengthen their customer engagement. This innovative solution enables real-time, personalised communication through text messages, ensuring that your business stays connected with its customers efficiently and effectively.
Engaging Customers in Real-Time
Clever SMS offers the unparalleled advantage of instant communication. It allows your business to engage with customers directly, providing a platform for immediate support, timely updates, and exciting promotions. This real-time interaction is crucial in today’s fast-paced world where quick and direct communication is highly valued by customers.
Personalisation at Its Core
What sets Clever SMS apart is its ability to leverage customer data for sending personalised messages. Each interaction becomes more meaningful as messages are tailored to individual customer preferences and behaviours. This personal touch not only enhances the customer experience but also strengthens the bond between your brand and its customers.
Streamlined and Automated Campaigns
Efficiency is key in communication, and Clever SMS excels in this area by enabling automated SMS campaigns. These campaigns are perfect for sending out reminders, promotions, and alerts, ensuring that important messages are delivered without fail. Integration with existing CRM and marketing platforms allows for a coordinated approach across various channels, making your communication strategy more cohesive and effective.
Data-Driven Insights
Understanding the impact of your communication efforts is vital. Clever SMS provides comprehensive analytics and reporting features, allowing you to track the success of your SMS campaigns. This data is invaluable for refining strategies and ensuring that your messages resonate with your audience.
Transforming Business Communication
Clever SMS is more than just a messaging tool; it’s a strategic asset for any business looking to improve its customer engagement. With its high open and response rates, SMS messaging is an incredibly effective way to ensure that your message is seen and acted upon. It offers a cost-effective solution for marketing, allowing for targeted campaigns that yield a high return on investment. The ability to provide rapid responses to customer inquiries through SMS enhances customer satisfaction and loyalty, making it a vital component of any customer communication strategy.
Versatile Applications for Diverse Needs
The versatility of Clever SMS makes it suitable for a wide range of applications. From sending appointment reminders to conducting promotional campaigns and customer surveys, Clever SMS caters to various business needs. It’s particularly effective in sending alerts and notifications, ensuring that your customers are always informed and engaged.
Join the Communication Revolution with Airdocs
At Airdocs, we’re dedicated to redefining customer communications. Clever SMS is at the forefront of this mission, offering a powerful platform for building and maintaining strong customer relationships. By choosing Clever SMS, you’re not just adopting a communication tool; you’re embracing a solution that will drive engagement, enhance customer experiences, and contribute to your business’s growth. Join us in this communication revolution and witness the transformative impact of Clever SMS on your business.
What Our Customers Say
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.
“With Airdocs, it’s not just a one-way street where we provide requirements and they do the work for us. They give us helpful recommendations, insights and clarity to think about what’s next for our business and how we can continue to improve our offering.”
“When you engage with Airdocs it’s a conversation about you. What you’re trying to do and how they can best serve you. It’s about ‘How can we help?’ and ‘Let’s find a way.’ It’s energetic and always solution focused.”
“They were integral to the creation of our new statement, to us being able to show clients that their money matters and can make a difference in the world.”
“We’ve saved tens of thousands of dollars in administrative costs alone, not to mention that Airdocs makes our brand look better.”
“Airdocs’ Clever Correspondence platform does not feel like a bunch of cobbled together products like other, more traditional vendors in the CCM space. It had been designed with organisations like ours in mind: to make it simple for us to create and deliver mass communications, customised to each person, and sent according to preference (e.g., digitally or in print).”
“How we produce our annual member statements has changed completely for the better. Airdocs has opened our eyes to the different things we could do with our data and solved some of our data issues.”
“With Airdocs, we’ve a very supportive provider. They have capable people with extensive experience, as well as great ideas and cool tech. Our implementation was best-in-class.”
“The new DocuSign and Airdocs system means we can create and complete agreements in-person now, rather than printing all the documents out and taking them home.”
Get started with a demo from an Airdocs representative
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.
- Tick all boxes: compliance, tracking, archives
- Safely customise documents on the fly
- Digitally sign all correspondence
- Make customers feel special
- Accessibility for the visually impaired
