Overview
Clever SMS is a solution that revolutionises two-way interactions between your business’s frontline team and customers in a meaningful and efficient manner. Using Clever SMS, you can automatically send, receive, and store customer responses in one place. This comprehensive approach to customer service enhances the overall customer experience and service is simplified.
Practical Examples
Automate the process of getting appointment confirmations from customers. A personalised SMS message makes it easier for you to communicate with your customers and gather appointment details, which will prevent confusion and missed appointments. This not only saves time and resources but also enhances customer satisfaction through reliable and efficient communication.
The ability to confirm customers’ email addresses with Clever SMS is another great use case. Through Clever SMS, the process of confirming customers’ email addresses is automated ensuring your email lists are accurate and up-to-date. In this way, email delivery rates are increased and bounces or undeliverable emails are reduced.
Trends
Most businesses fail to live up to expectations because Customer Communication Management (CCM) can be laborious, time consuming and costly to get right.
Book a demo• Activity dashboard
• Activity tracking
• Alerts / notifications
• Appointment scheduling
• Automated responses
• Batch communications
• Conversation tracking
• Message personalisation
• Real-time correspondence
• Reminders
• Manage and store customer responses in a centralised system
• User-friendly and intuitive platform that requires minimal technical expertise
• Reduce internal manual processes so your frontline team can focus on what matters
• Overall improved customer experience
• Improved efficiency: automates the process of sending & receiving customer messages, saving time and effort for your frontline team. It eliminates the need for manual communication and streamlines the customer service process.
• This instant communication capability enables faster problem resolution, reduces response times, and enhances overall customer satisfaction.
What Our Customers Say
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.








Get started with a demo from an Airdocs representative
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.
- Tick all boxes: compliance, tracking, archives
- Safely customise documents on the fly
- Digitally sign all correspondence
- Make customers feel special
- Accessibility for the visually impaired
