CAPABILITIES

Security & Compliance

Security is top of mind

Overview

Have peace of mind knowing that with Airdocs, your data is secured in our fortress of privacy. Achieving data encryption, identity management, regular security patching, and incident response with finesse. We uphold stringent compliance, ensuring peace of mind and safety in the world of digital communication.

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Features

Businesses and organisations need to consider a range of security measures. The Airdocs Clever Correspondence Platform has been architected, designed and developed with security front of mind.

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Data Encryption Sensitive information is protected from unauthorised access even if there are breaches at the physical or network level. This is achieved through encryption of data at rest, in transit and in use.

Identity and Access Management Strong identity and access controls based on user roles and permissions with multi-factor authentication (MFA) are enforced for all accounts.

Security Patching Regularly apply security patches to cloud infrastructure components, virtual machines, and software to protect against known vulnerabilities.

Incident Response and Disaster Recovery Incident response and disaster recovery plans are tested on a regular basis to mitigate potential damages caused by security breaches or service disruptions.

Compliance and Regulations Airdocs implements a strict Information Security and Privacy Governance Framework that is aligned with the ISO 27000 series and the Australian Governments Information Security Manual. The framework includes policies, patterns, standards, processes, procedures that implement with key principles and practices of the industry standards. Airdocs adheres to CPS 234 and in particular attests to all the security controls required by a CPS 234 regulated entity.

Testimonials

What Our Customers Say

Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.

“With Airdocs, it’s not just a one-way street where we provide requirements and they do the work for us. They give us helpful recommendations, insights and clarity to think about what’s next for our business and how we can continue to improve our offering.”

Kit Tong Marketing Technology Manager

Kit Tong Marketing Technology Manager

“When you engage with Airdocs it’s a conversation about you. What you’re trying to do and how they can best serve you. It’s about ‘How can we help?’ and ‘Let’s find a way.’ It’s energetic and always solution focused.”

Meni Kritikos Managing Director

Meni Kritikos Managing Director

“They were integral to the creation of our new statement, to us being able to show clients that their money matters and can make a difference in the world.”

Sandip Pinnawalage Head of Product

Sandip Pinnawalage Head of Product

“We’ve saved tens of thousands of dollars in administrative costs alone, not to mention that Airdocs makes our brand look better.”

Lee Grunberg President & CEO

Lee Grunberg President & CEO

“Airdocs’ Clever Correspondence platform does not feel like a bunch of cobbled together products like other, more traditional vendors in the CCM space. It had been designed with organisations like ours in mind: to make it simple for us to create and deliver mass communications, customised to each person, and sent according to preference (e.g., digitally or in print).”

Jerome Barrientos Chief Technology Officer

Jerome Barrientos Chief Technology Officer

“How we produce our annual member statements has changed completely for the better. Airdocs has opened our eyes to the different things we could do with our data and solved some of our data issues.”

Morgana Prior General Manager: Brand, Marketing & Communication

Morgana Prior General Manager: Brand, Marketing & Communication

“With Airdocs, we’ve a very supportive provider. They have capable people with extensive experience, as well as great ideas and cool tech. Our implementation was best-in-class.”

Zvonko Balic Chief Technology Officer

Zvonko Balic Chief Technology Officer

“The new DocuSign and Airdocs system means we can create and complete agreements in-person now, rather than printing all the documents out and taking them home.”

Kristina Testore Business Improvement