Airdocs is proudly attending ACCPA National Conference held at the Adelaide Convention Centre on 25-27 October 2023. Airdocs specialises in helping aged and community care providers engage with their clients better.
Visit Airdocs at booth 97 at the conference to see how your communications can create a better client experience.
Airdocs is committed to helping your business send highly personalised & targeted multi-channel client correspondence. We make it simple to automate & manage the delivery of operational, marketing & contractual documents to your entire client base. You can send targeted communications digitally or by post, whichever your clients prefer.
Choose a simpler, better, faster, more manageable & cost-effective client correspondence solution that puts your business and clients first.
Use our Clever Correspondence solution and maximise your client-focused capacity
At Airdocs, we emphasise the importance of you remaining the owner of your environment. Our main focus is to empower your business to deliver personalised correspondence from any core system. This is made possible through our fully cloud-based SaaS solution, negating the need for any additional physical infrastructure.
Our solution extends beyond just a correspondence system. It is a integrated platform designed to streamline your business operations while maximising productivity. From managing your client communications to monitoring your business processes, our platform is your one-stop solution.
We understand the diverse needs of our clients. Which is why we provide a multi-tenant turnkey solution, which can be seamlessly integrated as a SaaS or extended to a more flexible PaaS through ISVs. This allows for a highly customised solution, tailored specifically for your business.
Our solutions enable you to deliver a “best in class” client experience, highlighting our commitment to put your needs above everything else. With a focus on simplification, we strive to streamline paper and document processes, subsequently reducing friction and overhead costs.
All your correspondence is tracked and managed flawlessly, automating compliance tasks in a regulatory-driven environment. An added advantage is the achievement of brand consistency across all correspondence, reinforcing your brand identity for your clients. Through our strategic solutions, you can count on us to foster your business growth and success.
Here is a list of examples of correspondence and notifications being generated and distributed on behalf of our care clients:
- Welcome packs
- Home Care Package (HCP) statements
- Home Care Package (HCP) exit statements
- Residential statements (RAD & RAC)
- Dynamically add attachments and cover letters
- Contracts & Agreements (e.g. NDIS client services)
- Bidirectional SMS
- Assessments (e.g. OT functional)
- Targeted marketing: newsletters & updates
- Crisis communications
Manage all your communications using one centralised platform
Manage everything from email, SMS, chat, and social media messages, all in one place. Track conversations, respond to messages, and collaborate with your team to ensure that your customers receive the best possible service.
Making clients feel special is easier than you think. Personalised, targeted communications and a choice in how they’re received, digitally or by post. Most businesses fail to live up to expectations because Customer Communication Management (CCM) can be laborious, time consuming and costly to get right.
What Our Customers Say
Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents to your entire client base.